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Home Design Center Help

Have some renovation questions? We have answers.

  • Can you visit my home and provide a quote?
    Home Design Center estimators will come to your home to take templates of the areas you choose once you have paid your deposit. We can do a quote based on your measurements, blueprints, cabinet drawings, and plans. You can upload these on our Contact Us page in the form. If you are unsure of your measurements, we will happily send someone out to take these measurements and figure an estimate.
  • I’m ready for HDC to get started on the project! What’s next?
    Call us! We will get an estimator for you to take your measurements and do templates. Once we have received your proposal, we require a 75% deposit for your job to be placed on the schedule and begin fabrication.
  • Can I send you a drawing or dimensions to get an estimate?
    Yes. Please include the backsplash and bars in your drawings and dimensions. The sketch your cabinet/tile/contractor company provided for you is also acceptable. However, please note that the estimate can vary based on the drawing and what we measure after cabinet installment.
  • How can I send you the drawings or measurements?
    Please upload it via our Contact Us page on our website.
  • Who will remove my old countertops?
    Your contract will not include tear-out; however, we can arrange for tear-out. It is the customer’s responsibility to clear the base cabinets before tearing out existing countertops. The customer can also make arrangements for tear-out with their contractor or can do it themselves if preferred.
  • What does the price include?
    Our quoted price includes the cost of stone or material chosen by the customer, fabrication of the stone including edging and sink preparations and the installation of stone and sinks. Our estimates are specific to the project we are working on, meaning that we can add on any additional items that the customer prefers. The price does not include demolition of the existing countertops or flooring, plumbing disconnection before installation or reconnection after installation, supports for overhang or cabinet modifications. Upon customer request, we can add some of these items into your quote.
  • How long will it take to complete the project?
    After we take measurements and make templates, projects are typically completed within 7-10- business days. Projects will take 7-14 days if you provide the materials.
  • Where can I see samples?
    Visit our showroom at 11746 Foley Beach Express, Foley, AL 36535. Our business hours are 8 a.m. to 5 p.m. Monday through Friday. We are closed on Saturdays and Sundays; however, we take Saturday appointments if scheduled more than 24 hours in advance. We also partner with several local distributors to offer you the most options. You can schedule an appointment with one of our consultants to meet you at one of these distributorships, or you can visit on your own. If you are visiting a distributorship on your own, we ask that you let them know Home Design Center is doing your job, and they will send your selections to us so that we may give you a more accurate quote.
  • When my old countertop is removed, will I be without a sink?
    Yes. HDC is not licensed for plumbing. But in order to create less of an inconvenience, demolition can be completed the day of installation. We ask you to allow the sink to set for a minimum of 12 hours before placing any objects in the sink that bear weight.
  • Should I prepare my walls or cabinets for my new countertop installation?
    Walls and cabinets should be structurally sound, straight, level and square to avoid difficulties with installation or delays.
  • How can I ensure accurate measurements of my countertop area?
    Home Design Center’s team of estimators will do templates when they come to measure to ensure accuracy when fabrication begins. Cabinets should be on the same plane; sinks and cooktops to be part of the custom stone installation should be on site when the first measurements occur. Review your project proposal to verify cutout dimensions.
  • Should fixtures and appliances be on site during the installation?
    Yes. To ensure proper cutout size verification, sinks, faucet fixtures, appliances, etc., should be available during installation.
  • Are my walls and other adjacent surfaces protected during installation?
    Home Design Center is committed to excellence and high-quality work, and we will take every precaution possible during install. Please be aware that countertop installation is a construction process. Noise, dust, and scratches to walls, cabinets, floors or nearby items are rare but possible. These items are considered incidental damage and are the customer’s responsibility to repair.
  • Who should I contact with questions about my countertop installation?
    Contact Home Design Center at 251-923-0073. We can answer your questions!
  • How are seams made?
    Seams connect two pieces of stone with an epoxy, mixed with a color that matches. A thin line is visible when the joined area is smoothed out. Most custom granite projects require seams, especially if you want to reduce costs. The visibility is affected by the granularity, color and pattern of the granite. In general, they are less visible in darker stones than lighter ones, as well as stones with a more complex pattern versus a more uniform one.
  • When should I reseal my grout?
    Conduct a simple water test to determine the condition of your sealant. Drop a small amount of water on the grout. If the water droplets bead up, the grout does not need to be resealed. If the water absorbs into the grout, it is time to reseal.
  • What is COF or DCOF?
    Coefficient of Friction (COF) or Dynamic Coefficient of Friction (DCOF) is the relative slip resistance of tile. The DCOF test results reported by Daltile is a laboratory or field test established by the American Society for Testing and Materials (ASTM) to provide its customers comparable slip resistance values for each type of floor tiles. Other factors can affect slip resistance, such as the degree of wear on shoes and flooring material; presence of foreign material, such as water, oil and dirt; the length of the person's stride; type of floor finish; and the physical and mental condition of the person.
  • What is a sealer?
    Sealers protect your grout. A sealer cures as a film on the stone surface. Since the material is actually covering the stone, the appearance of the stone may change. This material will absorb most of the wear on the countertop. Since the sealer is softer than the stone, regular use of the countertop will result in abrasion of the sealer surface and require periodic reapplication to maintain the original luster. A properly applied topical sealer will reduce, although not eliminate, the vulnerability of calcareous stones from mildly acidic solutions. General Precautions: When you use any surface protection product, read and follow the manufacturer's instructions accurately. Doing so will provide the greatest benefit from the application and will guarantee safe handling of the product.
  • What is attic stock?
    Attic stock is additional tile purchased and stored. We highly recommend purchasing approximately 10-13% more tile than you anticipate needing for your project. Attic stock will allow you to easily replace broken tiles or expand your tiled space with tile from the same dye lot and printing process (which can change slightly over time) as the original installation for a perfect match.
  • What is the best type of flooring?
    Porcelain and ceramic tile are some of the longest lasting flooring materials available, and will require little maintenance. Tile flooring is also moisture resistant, making it the perfect choice for areas where frequent spills occur, such as bathrooms, kitchens, and laundry rooms.
  • What type of flooring is easiest to maintain?
    Vinyl flooring is probably the easiest to clean out of all the options listed here and also one of the easiest to maintain. Also known as Cushion Floor, vinyl flooring is available at a good price and can take plenty of wear over the years, which is why many will come with a 15 year warranty.
  • Is vinyl plank or laminate better?
    Vinyl has a longer lifespan and better overall durability than laminate. Don't forget to factor in your budget, however. Vinyl flooring may be more expensive than laminate flooring, especially if you choose luxury vinyl flooring.
  • What should I look for before buying reclaimed wood?
    Before purchasing, assess the wood to ensure there's still enough usable material. While most reclaimed wood will have cracks or splits, ensure that they are small enough to use as is or fill with epoxy, so they don't ruin the look of your finished product or weaken its structural integrity.
  • Where is your reclaimed wood sourced?
    Our reclaimed wood is from Central Pennsylvania. The wood is over 200 years old and is Hemlock material.
  • How much should I budget for cabinets?
    The average cost of stock or semi-custom cabinets ranges between $160 to $380 per linear foot, while custom cabinets can cost as much as $1,000 per linear foot. With those numbers, you can conclude a typical 10x10 kitchen with 20 to 25 linear feet of cabinets will run anywhere from $2,000 to $25,000
  • How do I find high quality cabinets?
    Top 10 Characteristics of High Quality Kitchen Cabinets All-plywood construction Full-height back panels Soft-close hinges Under-mount, soft-close drawer glides Hardwood dovetail drawer boxes Fully assembled in the factory Face frames Customizability and modifications
  • Are framed or frameless cabinets better?
    The only difference between framed and frameless cabinets is the box construction. The structural quality and durability between the two types of construction is equal. You simply have two very different construction methods that result in two distinct looks. Ask yourself what's lacking in the height, width, and depth of your current cabinets, and where you require more (or less) storage room. Most stock cabinets range in widths from 12 to 36 inches. Wall cabinets can range in height from 12 to 42 inches.
  • What are shaker cabinets?
    Shaker style kitchen cabinets use rail frame and panel construction with recessed panel doors to create classic clean lines. The hinges are usually hidden, so the eye is naturally drawn to other details like paint and finish.
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